Still facing issues?
Kindly mail us your concern with the registered Mobile number, Flat no. and Society Name at multipoint.support@radius.co.in or give us a call at +91 9289135955.
We will get in touch with you shortly.
How do I recharge my electricity/account?
How to check my account balance?
How to login through the UPPCL Multipoint App?
I am receiving no notifications for Low Balance, Source Change etc.,?
Money deducted but amount not reflecting in the Mobile App?
We understand this can happen sometimes due to multiple reasons like Bank Server issue, slow internet etc.
Rest assured, your money is safe and will be refunded to your original payment method in 48 working hours (i.e. 7-8 working days)
There is No electricity in my flat/house, what should I do?
What is the Login ID of my UPPCL Multipoint App account?
User id and password is the same account id provided by UPPCL.
Why am I being charged for electricity, when my flat is empty?
Even if the energy consumption is zero, the monthly fixed charges, common area power charges, meter installment(if applicable) for your society will be deducted from your account.
